Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be enjoyable entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or supplement your income. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling. We are committed to preventing underage gambling and maintaining a safe environment for all players. By accessing Rocket Casino, you confirm that you are of legal gambling age in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own gambling behaviour, please seek help immediately:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activities or lying about the amount you gamble
- Gambling with money intended for essential expenses (rent, bills, food)
- Spending more time and money on gambling than you originally planned
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, friends, work, or education due to gambling
- Borrowing money to fund gambling activities
- Failed attempts to reduce or control your gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties due to gambling
Self-Help Tools & Player Protection Features
Rocket Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Limit the amount of money you can lose in a session or over time
- Session Time Limits: Set automatic reminders or session duration limits to encourage regular breaks
- Reality Checks: Receive regular pop-up notifications showing your playing time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, professional support is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and information service
- Lifeline Australia: 13 11 14 — 24/7 crisis support
- Beyond Blue: 1300 224 636 — Mental health and wellbeing support
United Kingdom
- GamCare: www.gamcare.org.uk — Free emotional support and counselling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-522-4700 (helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling
Need Help?
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for support today. There is no shame in seeking help — professional counsellors are available to assist you free of charge and in confidence.
Remember: Help is available 24/7. Don't gamble alone with your worries.